Overview
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience following our guided tour.
- Recommended by 98% of travelers
- Badge of Excellence
- Free cancellation up to 24 hours before
- Mobile ticket
What's included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
New York City guide with a personal connection to 9/11
Gratuities
Meeting and pickup
Travelers meet at the meeting point.
Meeting point
St. Paul's Chapel, 209 Broadway b/t Fulton Street & Vesey Street, New York City, NY 10007-2977
Tour meets OUTSIDE the entrance to Saint Paul's Chapel on Broadway (between Fulton & Vesey Streets). We do NOT meet at the 9/11 Memorial or Museum.
End point
This activity ends back at the meeting point.
Good to know
• If you bought the Museum ticket option, your physical tickets will be given to you at check in at the start of the tour.
• Tour meets OUTSIDE the entrance to Saint Paul's Chapel on Broadway (between Fulton & Vesey Streets). We do NOT meet at the 9/11 Memorial or Museum.
• The tour concierge will be there 15 minutes before your tour starts wearing an orange hat and holding an orange sign.
• NO REFUNDS WILL BE ISSUED IF YOU MISS YOUR TOUR
• For those guests with Museum entrance, you will go through a airport style security check, so please be advised that some items are not allowed
What to expect
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St. Paul's Chapel
15 min
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
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The National 9/11 Memorial & Museum
15 min
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
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The National 9/11 Memorial & Museum
2 hours
Upgrade your experience for a skip-the-line ticket to the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, and more.
Cancellation Policy
For a full refund, cancel at least 24 hours before the start time.
Times are local to the experience (America/New York).
Additional Information
- Children 3 and under free with paid adult ticket
- Mobile or paper ticket accepted
- Up to 15 travelers per booking
- Each booking must include at least one adult.
FAQs about 9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum
Can I cancel 9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum for free?
Yes. For a full refund, cancel at least 24 hours before the start time.
Where does the tour start?
Meet outside the entrance to Saint Paul's Chapel on Broadway, between Fulton and Vesey Streets. The tour does not meet at the 9/11 Memorial or Museum.
Where does the tour end?
It finishes back at St. Paul's Chapel, 209 Broadway, between Fulton Street and Vesey Street, New York City.
What does the tour visit?
The 2-stop route visits St. Paul's Chapel, then the National 9/11 Memorial & Museum. The guided visit covers the Memorial; entry to the Museum is an optional upgrade.
How long is the tour?
The tour lasts 2–4 hours.
What language is the tour guided in?
The guide speaks English.
What should I know if I have a Museum ticket?
Physical Museum tickets are given at check-in at the start of the tour. Museum visitors go through airport-style security, and some items are not allowed.
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